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You are here   Home    >  Refund Policy
Refund Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for on-demand or instructor-led training courses.below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Softlearning website you agree to our Privacy Policy, Terms of Use and the points below.

Cancellation & Refunds: Instructor-led Training (Physical/Virtual)

Softlearning reserves the right to postpone/cancel an event, or change the schedule of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

  • In case Softlearning cancels an event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate 7 days prior the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate.
  • If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.

Cancellation & Refunds: On-demand Online Training

  • If the cancellation is done by the delegate within 48 hours of subscribing, 10% of total paid fee will be deducted as administration fee.
  • If the cancellation is done by the delegate after 48 hours of subscribing no refund will be made

Refunds: Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via same source (original method of payment) within 7-10 working days after intimation by the customer.
Note:   All refunds will be processed within 30 business days of receipt of the refund request.

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WHY SOFTLEARNING ?
  • Soft Skills Training :

    Learn the basic skills which will help in the basic challenges. Transfer your knowledge into application.

  • Training for All :

    Get customized training as per your needs. We cater various training for different age groups.

  • Technical training :

    Our expert will help you to understand the concept of design, create and deliver. Enhance your skill sets with live assignments.

  • Online Training :

    We prepare you to learn, lead and Excel through our wide ranges of online courses. Online trainings are the best options for self-learning.

  • Live Interactive Training :

    A completely live interactive training through industry experts at your place. Live interactive trainings are best options for module wise doubt clearence for specific course.

  • Classroom Training :

    A completely face to face training session from industry experts which includes group discussion, live case studies and various activity to enrich your skills.


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