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FAQS
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What are the different modes of training program that Softlearning provides?
We provide training in two different modes: On-demand Online Training &Instructor-led OnlineTraining.
What is On-demand Online Training program?
If you are comfortable with self-study and want to learn at your own pace, anywhere and anytime, then this is the best solution for your training needs. You will get access to audio-video content, ebooks which you can refer on-the-go.
What is Instructor-led Online Training program?
  1. You want an instructor-led training that includes real-life case studies and discussions.
  2. Your current schedule enables you to take a 2-day or 4-day full time classroom training.
  3. Your professional responsibilities require you to get a relevant credential.
How many days can I have access to the online material for study?
You can choose from 30 days, 60 days, 90 days or 180 days access to online training.
Do I get a copy of the certificate by post or by email?
You will get soft copy of your certificate.
Whom do I contact in case of any query regarding any of the courses?
For any queries, please email at support@softlearning.co or connect with us through live chat.
What system requirements do I need, to attend virtual classrooms?
 CPU   A modern computer manufactured within last 5 years
 RAM   512 MB required, 1Gb or more recommended
 Operating System   Windows XP, Vista, Windows 7
  Mac OS X 10.4.x or later
 Internet   Cable Modem, DSL, LAN (Min of 512Kbps, we recommend 1Mbps or greater)
 Sound Card   Sound card and speakers, headset with microphone (optional)
 Monitor and Video Card   1024 x 768 or higher screen resolution.
 Web Browser (free)   Internet Explorer 7 or higher
  Firefox 3.x
  Google Chrome 3.x
What are my options for support?
You can contact us via Phone, Email and / Chat. To know more about contact options, Visit the Contact Us page.
How can I extend the access period for my course?
You can extend the access period by paying separately. Contact support@softlearning.co for more information.
I am not being able to access the online course. Whom should I contact for a solution?
Please send an email to support@softlearning.co. You can also chat with us to get an instant solution.
How should I make the payment and what are the modes of payment available? Do I get a receipt or confirmation for the same?
Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
  • Visa/Master debit/credit card
  • American express and Diners Club card
  • PayPal
Can I cancel my enrollment? Do I get a refund?
Yes, you can cancel your enrollment within 48 hours of your purchase. We provide you complete refund after deducting 10% administration fee. To know more please go through our Refund Policy.
Do you provide money back guarantee for the training program?
We do provide money back guarantee for few training programs. Contact support@softlearning.co for more information.
Do you provide any group discount?
Yes, we have group discount for a group of 3 or more. Contact support@softlearning.co to know more about group discounts.
Can Softlearning deliver a course at my company's site?
If your company has a group of ten or more employees to train, we can schedule a private course at your company's site. For more information, contact our support team via email: support@softlearning.co or call our global support number. Call us: +1 - (302) 604 7957
I want Softlearning to conduct training at our company’s site. Whom should I contact?
Please connect with our support team through support@softlearning.co to know more about organizing training at your company’s site.
Can I become an affiliate with Softlearning?
Yes, you can become an affiliate with Softlearning. To know more about the same, please refer to our affiliate program.

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WHY SOFTLEARNING ?
  • Soft Skills Training :

    Learn the basic skills which will help in the basic challenges. Transfer your knowledge into application.

  • Training for All :

    Get customized training as per your needs. We cater various training for different age groups.

  • Technical training :

    Our expert will help you to understand the concept of design, create and deliver. Enhance your skill sets with live assignments.

  • Online Training :

    We prepare you to learn, lead and Excel through our wide ranges of online courses. Online trainings are the best options for self-learning.

  • Live Interactive Training :

    A completely live interactive training through industry experts at your place. Live interactive trainings are best options for module wise doubt clearence for specific course.

  • Classroom Training :

    A completely face to face training session from industry experts which includes group discussion, live case studies and various activity to enrich your skills.

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