The IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT service management across the globe. ITIL® Intermediate Service Transition (ST) certification demonstrates one’s specialization in ITIL® service lifecycle modules and ability to build and deploy IT services as per the plan ensuring coordination throughout all processes. This certification gives you a complete management level overview of Service Transition, demonstrating your specialized knowledge on ITIL® service life cycle modules and Service Transition processes to potential global employers. Softlearning offers ITIL® Intermediate ST 2-day intense Live Virtual classroom training with expert trainers in your city.
This course is ideal for anyone who is practicing ITIL® or are interested in gaining in-depth knowledge on ITIL® modules can attend this course such as Chief information officers (CIOs), Chief technology officers (CTOs), Managers, Supervisory staff, Team leaders, Service designers, IT architects, IT planners, IT consultants, IT audit managers, IT security managers and more.
At least 30 contact hours (hours of instruction, excluding breaks, and not including summary review time) with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme. 2 to 4 years professional experience working in IT service management is highly desirable. Hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)
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